AFTER SALES SERVICES
Preventive maintenance contracts
Loan of replacement devices
Hotline for remote troubleshooting
Commitment to repair times
Equipment refurbishment
Professional training
MAINTENANCE AND REPAIR SERVICE
Prevention above all
At MARCOTEC we are very concerned about the opinions of our customers, This is why we are very attentive to the smooth running of each order and in which case you encounter a problem with a product supplied by Marcotec we have set up a service that will solve the problem as quickly as possible.
We offer you a wide range of options to regularly check the proper functioning of our products. Thus, we adapt our maintenance services to your specific needs.
- Quality control, maintenance and repair of equipment and systems supplied by Marcotec.
- Equipment repairs
- Re-equipment and Spare Parts (Spare Parts stock always available)
- After-sales service
- Preventive Maintenance and Periodic Checks
- Telephone assistance and machine training.
- Standardized maintenance packages and options.
- Individual service solutions and global service contract
- All maintenance work is recorded and checked regularly.
Our experts are at your service, whatever your problem or your question, at: 00 212 (0) 5 22 54 19 70All the days from 8am to 8pm Price of a local call from a fixed station.
Training Department
Have you just acquired a solution from Marcotec? Do you want to improve the use of your instrument? Are you working on a specific site?
Benefit from a solid and comprehensive training provided by qualified engineers will allow you to gain in productivity
With you, our engineers introduce you or help you progress in the use of your instrument or software and allow you to directly apply your knowledge on concrete cases adapted to your specific needs.
MARCOTEC trainers are at your disposal to develop training adapted to your needs. These trainings will optimize your working time in your daily tasks and develop your skills on the products and systems provided.